I was travelling to Bangalore during March first week and tried to use OLA cabs, so i recharged OLA money for Rs. 1500. But OLA wallet was not updated and showed the transaction was failed, so i tried to recharge again with same amount and failed. Then i called bank to check the payment status and they said payment was successful and same acknowledged by OLA after 15 days wait.

Now the problem is i will not be using OLA in near future , i want to take the money back. But they are saying as terms and conditions money cant be transferred.

If they had updated ola wallet i would consumed entire money when i was travelling in March, because ola did not update ola money i was not able to use the ola money. Now they are telling they cant transfer the money.

Mails and calls to customer care did not give any proper replies.

Palanismay Murugan
1/149, H.Dhoddampatti, Harur, Dharmapuri, Tamilnadu
Email: kmpalani@yahoo.co.in / 30/03/2015 / 10:11 am

This article has 1 comment

  1. Same is the case with me. Ola money wallet updated after 3 days and now I am not traveling and don’t want to use Ola. Did you get any reply from them?

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