I was travelling to Bangalore during March first week and tried to use OLA cabs, so i recharged OLA money for Rs. 1500. But OLA wallet was not updated and showed the transaction was failed, so i tried to recharge again with same amount and failed. Then i called bank to check the payment status and they said payment was successful and same acknowledged by OLA after 15 days wait.
Now the problem is i will not be using OLA in near future , i want to take the money back. But they are saying as terms and conditions money cant be transferred.
If they had updated ola wallet i would consumed entire money when i was travelling in March, because ola did not update ola money i was not able to use the ola money. Now they are telling they cant transfer the money.
Mails and calls to customer care did not give any proper replies.
1/149, H.Dhoddampatti, Harur, Dharmapuri, Tamilnadu
188.8.131.52 / 30/03/2015 / 10:11 am