Complaint regarding One Assist mobile insurance

I had purchased an online mobile damage and accident policy for my mobile phone from one assist. Recently my mobile screen got damage from my son. I registered for claim but it got rejected by stating: self neligence, Device claim.

Also said that this could be avoided(means they will teach us to whom to give mobile phone or not) by not giving it to your son.

On call with one assist representative, I asked on what kind of damage you give claim she said if you are in market and somebody pushes you by chance and your phone got dropped in that case claim could be given.

But in this case as well they will play with you by stating this could be avoided you should have hold it tightly.

When they are selling policy everything can be claimed no matter what kind of damage it is, but in actual they are not ready to give claim and come with stupid terms and condition agreement.

At end they will say they can’t do anything you are abide by the terms and conditions which you signed while purchasing.

Guys request you not to fall in the trap of one assist. PLZ AVOID this company.

Ramandeep Singh
ram nagar, ambala 134003, Haryana

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