Complaint regarding order with MTS India

I ordered an mblaze ultra wifi df800 prepaid from there official site www.mtsindia.in on 30th march 2015. Till these date I haven’t received the product. I requested cancellation and contacted customer care several times both via phone and there online complaint forum.Very cold response. I want my money back.
Really disappointed with there customer service. I am attaching mail confirmation details of purchase.

Karthik Thomas
Kayyalackakam house pala p.o kottayam, Pala 686575, Kerala
Email: karthikthomask@gmail.com
163.47.14.167 / 17/05/2015 / 11:45 am

1 comment for “Complaint regarding order with MTS India

  1. 19/05/2015 at 10:58 am

    Dear Customer,

    We are fully sensitized to your concerns. We request you to share your complete concern with 10 digit MTS number to customercare@mtsindia.in in order to provide you with better resolution.

    Thanks for showing interest in MTS.

    Thanks you
    MTS India.

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