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Complaint regarding orders with Shopclues

I ordered to Shop clue online shopping site, to Sony power bank and Teddy bear. Sony power bank:66821076, code 81487469, I received a used, non working item without plug pin socket with ugly code wires and it is not at all working, and the package included someone address i.e. Sahil Gupta, sec-1, h.no-168 railway road, nanak nagar, J&K 180004. This address was in that package.

Order no.66857853 SCIN: 81921093, Teddy bear: I ordered for 27 Inch height width 19 inch but shop clues delivered a 13 Inch teddy bear, I sent many mails to them to give the items replaced they sent some links to get the item returns, then I requested about my money. Though the items valued for 9500, I had taken them in offer prize.

No reply from them, I requested them to solve the problems without making into an issue. I requested them to replace the items. I also warned them will contact consumer forum , But they didnt even reply to my mails, I had given the feed back to the items. But they ignore everything. Now this is the final way to solve my problems. I requesting you to please think about their irresponsibility.

Surya mahila
Flat101, Sita homes, Guntur 522002, Andhra Pradesh
Email: suryamahila]@gmail.com / 25/09/2015 / 1:56 pm

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