Complaint regarding parcel lost by Agarwal Packers & Movers

I got transferred from Chandigarh to Udhampur in March 2016.

I hired the service of Agarwal Packers & Movers of DRS group, Hyderabad for shifting of my household goods from CHANDIGARH to UDHAMPUR(J&K) on 31st March 2016, for a total bill amount of INR 39,000.(Consignment No. 4490864)

The items were delivered to me on 15 April 2016 at Udhampur. Out of the total 90 items loaded from chandigarh, 89 items were delivered in good condition. However, item no. 31( my daughter’s doll house, costing around INR 15000) went missing. This package was a 1X1mtr X 8 inches package as shown in the photograph attached.

I was told that it must have got mixed up with another consignment and will be delivered subsequently. However, even after 3 months the company has not been able to trace the item.

After repeated phone calls and emails, the company has now stopped responding and is not providing any information of the item which had more sentimental value than physical value for my daughter.

It has also not provided me the information sought for searching the item my self

UDHAMPUR 182101, Jammu & Kashmir
Email: / 30/07/2016 / 11:06 pm

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