I took notice of an offer on paytm.com on 26/12/16 morning and took the coupon.The offer mentioned if we pay at dominoes with paytm wallet a discount of 20% with an additional of upto 100% cashback. I added money to my wallet and paid for the offer in the evening at dominoes of 642.66 with paytm wallet. The cashback was suppose to be deposited in my account within 72 hours but what i received was the additional cashback of Rs.10 and not the original discount of 20%. i have tried to raise this issue with the merchant but they have stopped responding. All the conditions for redeeming the coupon was met by my purchase, i double checked it.

I am complaining here because i didnt know if we can post complain online. There have been so many instants when paytm has cheated me on deals and i have heard from so many of my friends of the same kind of thing happening. Though i cant make complains about the old incidents i decided to complain this instance. paytm shouldn’t show fake deals just to make business.

Kirti Taye
Guwahati 781005, Assam
Email: kxxxxxxxxe@gmail.com
47.29.156.88 / 29/12/2016 / 9:17 pm



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