Complaint regarding PayTm flight booking

I have booked three flight tickets from bangluru to delhi on 4 oct 2016 using paytm, journey date-12 nov. 2016.but due to some reason one passanger out of three passangers not able to go so i cancelled one ticket also i received 961 rs. as a refund of one ticket cancel but when other two passengers reached airport at check in they were informd by staff that paytm cancelled their tickest too without their knowledge they contacted customer care and got answer that buy another tickets and send a copy of new ticket to get their refund, but guys dont have enough money to book new tickets so they suffered while night because of paytm fault another day they got money transferred by a friend and booked another tickets and came back to delhi. so i request you to take a strict action against paytm so that they refund my money back with some penalty. so paytm learn how they suffered in a unknown city. teach them a great lesson so they will not did it again with others. thnx and regards

zia mohd
Shahdra, New delhi 110032
Email: zxxxxxxxxxxx6@gmail.com
47.30.156.148 / 16/11/2016 / 7:49 pm

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