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Complaint regarding poor customer service from Apex fan

I buy a Apex companies Tower Fan on 1/4/2017, I used that fan only on that day at night and on 2/4/2017 it is not working properly as it on first day, Its flap gets stop working, so I complaint it on 3/4/2017 in customer service they told that technician will come in 48hrs bt no one come till 5/4/2017. I again called them on 5/4/2017 so they put my call on hold,I called up them again on 6/4/2017 they picked up call and told me that technician will come today i.e 6/4/2017 again I wait till 6.00pm no one came so I again Called them they again put my call on hold for several minutes. today 7/4/217 it is now 4th day they are giving us a false promises.Please help us on this.
contact no of customer care:25774445

sejal Bambhaniya
Borivali (W), Mumbai 400 092, Maharashtra
Email: sxxxxxxxxxxxxa@gmail.com

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