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Complaint regarding poor hathway connection

Hathway internet connection down. I have hathway connection which is down for 3 days now. I contact the customer care and they keep telling me that they are looking into the matter. I recently paid for further 6 months of connection, and now the net doesn’t work! i want this to be logged against hathway. acc number 112765183

Astha Dangwal
Sadananda Nagar, BENGALURU 560038, Karnataka
Email: axxxxxxxxx0@gmail.com

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