Complaint regarding poor internet service

I became a customer of Tikona Internet in December 2014. Till April they have never gave the speed they promised. They started to charge extra however we subscribed unlimited plan. In April connection stopped work. We called to everywhere on all available numbers of Tikona but not any person came to our house to repair the connection. They gave only empty promises and never fulfill them. We wrote complains to Tikona customer care, but still havent gotten any positive reply. They are not providing service, and they are not coming to uninstall the connection. Further I provide the emails we have sent to them. Please, help me to save my health, time and money solving this problem.

With best regards,

Rahul Arora
B1-203, Balaji Skys, Nipania Road, Indore, Madhaya Pradesh
Email: / 25/04/2015 / 7:30 pm

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