Complaint regarding poor LG customer service

I have an LG 29 inches television. It got damaged, so I raised a complaint to LG customer service. An engineer from LG came to my home on 26th october 2016, looked into the problem, took out some parts out of the television and took it with him. He assured me the problem will be solved in 2 days. I followed up with him after 2-3 days, he told because of diwali vacattion, it will take more time. I again contacted the LG customer service team several times but did not get any response. Finally, I decided to go to the service center myself on 4th november 2016. The engineers present in the service centre told me that it cannot be repaired as the parts are no more available. I took the parts with me which the engineer had previously taken form my home and showed to other local repair centres. The engineers told me that LG service centre guys have caused more damage to the circuits. The television now is no more repairable. So I request the court to provide me a compensation against the damage

Shashwat Tiwari
sunder nagar, Raipur 492001, Chattisgarh
Email: sxxxxxxxxxxxi@gmail.com
115.114.9.131 / 07/11/2016 / 1:12 pm

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