Ola make people suffer for no reason. We book the cab in advance to avoid any surge pricing and to get a Cab on time. 30 minutes before scheduled time they book some driver who has no intention to get the ride so he delays the ride too long and make us cancel the ride which again cause us 50 rs penalty which has happened many times with us now. In another case driver cancel the ride and Ola dont give another ride because it is not available.

I have faced this issue many times and it is causing me lots of frustration now. My house is 12 Km from my work location and 1 hour delay in ride means 1 hour delay in everything which is causing me to much stress financially (due to Ola poor service) and mentally (due to too much to do in less time)

Deepali Kumawat Yadav
Hyderabad 500089, Telangana
Email: pxxxxxxxxxd@gmail.com / 02/01/2017 / 8:34 pm

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