Complaint regarding poor service from StreetStyleStore

I ordered products from the site on 12 june and it’s been a month now and yet my order has not been despatched. Today i receive a mail wherein my order has been cancelled and a new order has been placed which will take another 21 days to despatch. Moreover, the order is divided into two parts, one of which is mentioned with the wrong address.

The phone number mentioned on the site doesnot work. the email id is mentioned, but no one replies to the mails. On their facebook page, i tried to send multiple messages, though i received a reply but that was also their scripted reply “sorry for the inconvenience caused…blah blah…we will try to despatch it as soon as possible…blah blah…

The order was of 1698INR out of which 1499INR were paid through the credit which i had for their site and remaining 199INR was to be paid as cash on delivery

Screenshot attached wherein the dtatus is being shown as cancelled and two new orders are generated.

charu kanwar
Sector 26, Noida 201301, Uttar Pradesh
Email: / 11/07/2016 / 2:03 pm

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