Complaint against Petsstore.in – Rs.1,740/-:
Ms. Reshma Naha, Kolkata (rainbowresh[at]yahoo.co.in) ordered for two dog toys with Petsstore.in on 18-03-2013. She received the products after two weeks but wrong items were delivered in a poorly packed condition. The store refused to either replace the product nor refund the money. She posted her complaint with ICF and the matter was taken up with Petsstore. She finally got refund on or about 02-05-2013.
petsstore.in - 02-05-2013Kolkata
Refund from Yepme.com – Rs.1046/-
Amrita Seal of New Alipur, West Bengal (Email: amrita.seal88(at)gmail.com) had ordered Two product in Yepme.com (online shopping) worth Rs.1046. Yepme mailed Mr. Seal that since the product was out of stock they will refund the money. However, till lodging the complaint with ICF on 05-12-2012 he did not receive refund. After pursuing the complaint with Yepme Mr. Seal finally got refund by 06-12-2012.
Yepme.com - 07.12.2012
Refund from Snapdeal – Rs.1,847/- : Shabeer Ali of Malappuram Dist, Kerala 676122 had purchased items from Snapdeal on 11-11-2014 and then cancelled some items later. He however did not get refund and Snapdeal was giving false assurances. Customer posted his complaint with ICF on 21-01-2015 and got his money back by 23-01-2015.
Shabeer Ali, Malappuram Dist, Kerala 676122
Refund from Rediff.com shopping Rs.555/-:
Zaheer Naik, Vishal Nagar, Hubli-580024, Karnataka ordered through rediff shopping an Electric air compressor tyre pump with the confirmed order no. 7399362 by paying Rs.555. On 17th Sep he got a mail from Rediff that the order was reversed, and the amount would be refunded. Mr. Naik did not receive refund and posted his complaint with ICF on 30-10-2012. He finally got his refund on 7.11.2012.
Zaheer Naik, Vishal Nagar, Hubli
Refund from Shopclues – Rs.15,990/- : Amit Kumar Nath of Surapet, Vinayagapuram ordered a 32 inch samsung LED tv on shopclues.com on 23rd Jan,2016. vide order no 873104317. As per shopclues the material was shipped through beacon surface carrier and expected delivery date date was between 6th feb, 2016 to 9th feb,2016. However, he did not receive the product and did not receive any firm response from Shopclues to his emails. He posted his complaint with ICF on 09-02-2016. The customer got his …
Amit Kumar Nath, Surapet, Vinayagapuram
Refund of affiliate payment by Snapdeal – Rs.11,883/- : Mr. Rahul Aggarwal of Budhlada 151502, Punjab had been promoting Snapdeal products from his site/group as an affiliate. From last 11-12 months he sent over 20-25 mails to Snapdeal affiliate team for dues but till no payment was received. He posted his complaint at ICF on 13-07-2017 and the matter was taken up with Snapdeal. After follow-ups, Mr. Aggarwal got issue resolved on 02-08-2017 but mutual understanding for settlement with Sn…
Mr. Rahul Aggarwal, Budhlada, Punjab
Customer charged for unsolicited debit card – Complaint against ICICI Bank:
Dr. Boopathi Manickam of Madurai (firstname.lastname@example.org) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed.
ICICI Bank - 30.12.2009
Complaint against India Times Shopping for refund – Rs.1,440/-:
Ms. Arpita Mahapatra of Kolkata (sinhamahapatraarpit(at)@yahoo.com) had ordered for 8GB Spy Hidden Pen Camera on 19th September 2009 with Times Shopping after seeing an advertisement in the Times of India paper ( Kolkata Branch 16th September ) by making a payment through cheque to their agent . After not getting the product even after a month, she contacted India Times customer care. She was told that her order was cancelled as…
Indiatimes shopping - 05.12.2009
Mediclaim complaint against Oriental Insurance / Raksha TPA – Rs.2,00,000/-:
Mr. Manoj Agrawal of Powai, Maharashtra (agrawalmanoj(at)hotmail.com) submitted a medical reimbursement claim for Vascular surgery (jugular vein) under policy with Oriental Insurance Co. LTD. Mumbai and their (TPA) Raksha TPA pvt.ltd on 5th March 2010. He had also submitted all the documents required by the TPA. However, the TPA was delaying the settlement and there was no communication from them. Mr. Manoj submitte…
Oriental Insurance - 05.07.2012
Refund from Big Bazaar – Rs.16,089/-: Mr. Suresh Vishwanathan of Mumbai had purchased some goods from Big Bazaar, Nashik Road for an amount of Rs.16089/-. After purchase, his debit card was used to make the payment. At first instance POS machine did not respond and the card was used on another and the payment was made. However, Mr. Suresh was shocked to find that his account was debited twice for the same amount. He contacted Big Bazaar and SBI but he did not get his money back even after many…
Suresh Vishwanathan, Mumbai