Complaint regarding product from

I placed an order (302116963) at for a kitchen cabinet and received the product on 29-Mar-16. At the website it is mentioned that the product is made of engineered wood. For the price i paid, i was expecting plywood but when i received the product i saw that it is made of powder compressed wood which is of much lesser quality than plywood. I agree that both powder compressed and plywood are types of engineered wood. But i was not happy with the product and initiated a return within 7 days of receipt. However pepperfry declined to accept my return request without any valid reason. Please help.

Shilpa H
Bangalore 560072, Karnataka
Email: / 13/04/2016 / 9:01 pm

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