I had purchased a Hero Maestro Scooty from Balaji Motors, Thakurpukur branch, 1.5 years back. It was a red and white model. During the delivery of the same, they had assured me that I would get the RC book within 6 months from the date of purchase. The dealers were to contact me for the same so that I could collect it from the showroom.
However, I have not received any information from their end, till date. Upon following up, I was told that there had been some back-end error due to which, the said dealers have not received the RC book from the concerned RTO. They, however, assured me that they would follow up with the RTO and respond, but to no accord.
This rigmarole does not seem to end and I am not getting any response from the dealer. I am being harassed for being a genuine customer!
I earnestly request you to look into the matter, and take necessary actions.
Barisha Sakherbazar, Kolkata 700008, West Bengal
220.127.116.11 / 27/12/2016 / 11:36 am