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Complaint regarding Redmi 6 service

I have 6 Xiaomi redmi Handset in my family (3 3SPrime & 3 Redmi Note 3) one of them which was purchased on 5th December is overheating, on/off itself, taking 2 to 3 hours for charging & hang itself. also battery temperature is 48% but after three times visit problem still same & no nobody is there to help me out in that MI service centre which in Malad West. My Srvice request is WXIN1704140000398. I want replacement of my handset but they are saying only for repairing after many attempts. So please help me on this issue.

Dilip Vishwakarma
Nalasopara 401209, Maharashtra
Email: dxxxxxxxx7@gmail.com

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