Complaint regarding refund from Airtel

I got an online recharge on 21-03-2016 from the airtel app for which a sum of ?355 has been already deducted from my bank account.
I have received the transaction Id-088133 but recharge has not been processed & the airtel company customer care executive on 23-03-2016 said that the money will be refunded within 7-10 working days.
But refund has not been processed till date..i.e. 12-04-2016.
Kindly look forward to it asap

Mayank Agarwal
Moradabad 244001, Uttar Pradesh
Email: / 12/04/2016 / 10:02 pm

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