I had ordered a Timex e class watch of Rs. 4949 from amazon.in. It had been delivered at 18 the of December when I open that I got it is not good as it shown on website so I raised a return same day to amazon.in, next day they collected from me. Till now I could not get my money back. When I talk with amazon customer care services they say we have been issued the refund amount to your bank accoint. I told them that I could not get they told send us your bank account statement. I sent. I agreed that refund was not therd. Now they are telling that its bank mistake so contact with them. I again contact with bank and also banks customer care services. What they replied to me is that if refund amount would be issued to you it would be reflects on your account. Its not our miztake. So contact with your amazo.in. Till this dispute is not solved. Both are alleging to each others that its not our mistake.

Now I have no any other option. So I am raising a complaint against amazon.in. Kindly help me to get my money back form amazon.in.

For convenience I am attaching my bank details in that you can see that refund is not issued. Please find it into attachment.

Other information related to the order are given below.

Order id: 171-8367328-5633953

Please help me.

I have only one solution that is you and I hope you will help me to get my money back.

Lakshmi Kant
Pune 411023, Maharashtra
Email: lxxxxxxu@gmail.com
42.106.22.24 / 06/01/2017 / 3:21 am



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