Quality complaint against Monginis cake:
Ms. Dipika Mulchandani, Ghatkopar(w) mum 86, Maharastra (Email: dipikam86(at)gmail.com) purchased a cake from a local Monginis outlet at ghatkopar station west on the occassion of Mother’s day. It was later found that the cake appeared to be of not good quality and therefore she returned the cake to the monginis outlet and further it was returned to the company. Company declared the cake as normal and said that they will refund only Rs.100. Ms. Mulch…
Refund from Housefull – Rs.4,420/-: Mr. Arnab Sircar of Kolkata, West Bengal had ordered for some furniture with Housefull. Out of many items one sofa was not delivered and Mr. Sircar raised a complaint with Housefull. Due to delay in delivery, the customer asked for cancellation and refund. However, the company did not respond or act even after many emails. The customer posted his complaint with ICF on 04-12-2015 and the matter was taken up with the company. The customer got his refund by 10-12…
Mr. Arnab Sircar, Kolkata, West Bengal
Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015.
Radhika Bansal, Gurgaon, Haryana
Refund from Spice Jet – Rs.5,908/-: Ms. Bidisha Chakraborty of Barasat – 700126, West Bengal (Email: bidishachakraborty0106[at]gmail.com) cancelled her Spice Jet, Mumbai-Kolkata-Mumbai ticket on 10-06-2014. Even after two weeks she did not get her money back even as Spice Jet kept maintaining the refund has been processed. Ms. Chakraborty posted her complaint with ICF on 26-06-2014 and ICF took up the matter with Spice Jet. Ms. Chakraborty finally got her money back by 01-07-2014.
Barasat, West Bengal
Cash not dispensed in ATM but account debited – Rs.2,100/-:
Mr. N.C.Baruah of Bangalore (firstname.lastname@example.org) used his UBI ATM at State Bank of India Sadasivanagar personal banking branch ATM on 5/4/09 to withdraw cash. Although the transaction was declined, his A/C with UBI was debited without cash being dispensed and without any transaction slip. Mr. Baruah had registered a complaint with UBI online, SBI online as well as with UBI Dibrugarh Branch, Assam, by filling in the complaint form. Howe…
United Bank of India - 29.01.2010
Refund from Croma: Rohit Gupta of Delhi (rht.gupta13[at]gmail.com) purchased a Camera from Croma retail Online vide Order no SLE002EC0000045. He received the product in a pathetic condition with open seal. It was opened by someone before dispatching. He asked croma to return & refund and after 5 days of continuous calling the Customer Support, the reverse pick up was. As Mr. Gupta already purchased the same product from a different website, he asked for refund. Croma was not willing to refund t…
Delhi - 08.11.2013
Refund from Yepme – Rs.1,280/-:
Mr. Sudhir Jena, Shillong, Meghalaya 793014 (drsudhirkumarjena[at]gmail.com) booked one item through online on dated 04/04/2013 vide order no is 1870949 which was not delivered even after repeated complaints. Therefore on 27.04.2013 he requested them to refund the money but the refund was not forthcoming. He posted his complaint with ICF on 02-05-2013 and finally got his money back by 03-05-2013.
Yepme - 03.05.2013Shillong, Meghalaya
Refund from Snapdeal – Rs.22,000/-: Mr. Salil Tripathi of Chinchwad, Pune 411019 (Email: saliltripathi.8889[@]outlook.com) ordered an Iphone4 with snapdeal.com on 12th Nov 2014. The product was not delivered even after two weeks and he neither got refund. He was given a wrong AWB bluedart tracking no. He posted his complaint with ICD on 25-11-2014 and the matter was taken up with Snapdeal. He got his money back by 4-12-2014.
Salil Tripathi, Pune, Maharashtra
Refund against charges in excess of MRP – Rs.226/-: Mr. M Navaz of Mangalore, Karnataka (Email: mubeennavaz[@]gmail.com) had ordered 1Kg Pigeon Baby Laundry Detergent Powder through Amazon.in on 26-10-2014 alongwith other items vide Amazon.in Order no. 402-7074521-4551556. He received the consignment on 29-10-2014 but found that the MRP for 1Kg Pigeon Baby Laundry Detergent was printed as Rs.499 on the packet whereas Amazon had charged Rs.775 for the product. He sent a complaint to Amazon.i…
M Navaz, Mangalore, Karnataka
Complaint against ITBC Sweepstakes Scheme – Claim for refund of Rs.31,487/-:
Mr. Nadeem Syed of Thane, Maharashtra had participated in the ITBC Sweepstakes Scheme by placing orders worth Rs.31,500/- on 17-03-2010 and 18-03-2010. Later he realised that this scheme was a marketing gimmick by ITBC and he opted to cancel the order on 20-03-2010. Not receiving his refund, he posted his complaint with ICF on 13-05-2010 which was presented to ITBC by ICF. Following this, Mr. Nadeem Syed received his…
Mr. Nadeem Syed, Thane, Maharashtra - 20.05.2010