Complaint against Syberplace for refund – Rs.8,649/-: Ashok Jagtap of Pune 411046, Maharashtra ordered for an Asus zenfone max mobile handset with Syberplace Esolution on 29 feb 2016. He was told that the delivery would be made within 7-13 days. However, he neither got the phone nor refund. There was no assistance from Syberplace. Mr. Jagtap posted his complaint with ICF on 19-03-2016 and the matter was taken up with the parties concerned. After continuous follow-up, the customer got his…
- Ashok Jagtap, Pune 411046, Maharashtra
Refund from Zenify – Rs.13,000/- : Ms. Sneha Joshi of Bangalore 560076, Karnataka availed flat rental services from Zenify. While terminating the services, Zenify refused to refund full amount and applied wrong charges. She posted her complaint on ICF portal on 18-02-2018 and the matter was taken up with the company. Finally, Zenify agreed to waive of charges and customer received refund to her satisfaction.
Ms. Sneha Joshi, Bangalore 560076, Karnataka
Refund from Lenovo – Rs.17,000: Mr. Manish Advani, Chembur, Mumbai, Maharashtra (manish.advani[@]mahindrassg.com) had submitted his Lenovo P780 for repairs on 13-11-2014 and was told that he would get back the device in 10 days. But even after two weeks the device was not ready and he was told that the spares are not available. Mr. Advani posted his complaint with ICF on 27-11-2014 and the matter was taken up with Lenovo. Mr. Advani finally got refund for the phone by 7-1-2015.
Manish Advani, Chembur, Mumbai, Maharashtra
Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Defective Karbonn Mobile – Rs.4,000/-:
Natasha Naik of Kandivali(east), mumbai-400101, maharastra (Email: email@example.com) had purchased Karbonn A3 mobile from star cj. and recieved the product on 6/5/2013. She could hardly use it for a week and then the product went blank. She did not get any assistance from Karbonn mobile/Star CJ in resolving the issue. She posted her complaint on 11-06-2013 and the matter was taken up with Star CJ and Karbonn Mobile. She finally got a new phone by …
Kandivali(east), Mumbai - 28.06.2013
Refund from Shopclues.com – Rs.518/-: Ms. Taniya Roy of Durgapur, West Bengal (misstaniyaroy[@]gmail.com) had ordered for a men’s wool blazer (order no: 21943503) from Shopclues.com on 5-Oct-2014. The product which was delivered was a different one and she requested for return and refund. Though the request was approved Shopclues did not take any step to pick-up the product and refund the money. Ms. Roy posted her complaint with ICF on 29-10-2014 and the matter was taken up with the portal and f…
Taniya Roy, Durgapur, West Bengal
Hidden charges by Makemytrip – USD 70.50 (approx INRS 3,650):
Sainath Akula, Parkcrest Cir, VA (Email: sainath.a(at)gmail.com) purchased travel tickets from http://www.makemytrip.com for self and family. After the transaction he noticed additional fee of $70.50 as Foreign Transactional fee in credit card statement which was never disclosed by the agent. He raised complaint and sent and email via MMT’s website but there was no response. Mr. Akula posted his complaint with ICF on 23-11-2012 and the ma…
Makemytrip.com - 27.11.2012
Refund from Peachmode – Rs.1,599/-: Ms. Pooja Singh of Bangalore 560029, Karnataka made a purchase from Peachmode.com for rs. 1199/-and returned it as she dint like the product and opted for a cash refund. Instead of giving money in her account they gave a store credit and said that cash refund will not be provided as the product is not damaged. so I was bound to buy another product. After many days Ms. Singh ordered another product of rs. 1599 and wanted to return it due to color variation b…
Bangalore 560029, Karnataka
Complaint against ICICI Prudential Policy:
Mr. Purushotam Yadav of Rewari, Haryana (Email: purukmr(at)yahoo.com) had taken a policy on 26-03-2010 by making a deposit of Rs.30,000/- at the insistence of ICICI’s marketing personnel and he was assured mediclaim coverage, bonus commission, cash back and other benefits. After making the payment he had left for Oman and had tried to contact ICICI with regard to the said policy but did not get any response. Following his return to India, on check…
ICICI Prudential - 10.08.2010
Complaint against BlazeFlash couriers for delivering consignment at wrong address:
Ms. Asha Kumari of Delhi had couriered a packet containing admission document (for National Institute of Construction Management and Research (NICMAR) 25/1 Balewadi, N.I.A. post office, Pune 411045, India) and DD for Rs.25,000 through BlazeFlash couriers on 08-08-2009. The courier packet was delivered at a wrong address by BlazeFlash courier. Inspite of Ms. Asha Kumari’s requests over phone to various person…
Asha Kumari, Delhi -10.09.2009