Complaint regarding refund from Cinepolis, Bhopal

I had purchased 2 tickets for the movie Kapoor & Sons on 20.3.2016 for the show on the same day at 3:10 PM at CInepolis, DB City Bhopal. However, while making payment through Internet Banking the transaction got failed and an amount of Rs. 346.36 was debited from my account. Despite having mailed them numerous times. They have not responded to my request and the amount has not been credited into my account till date. Trasaction Reference no. is IG0BRJWCX3

Hemant Sharma
Shahdara, New Delhi 110032
Email: / 23/05/2016 / 2:41 pm

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