Complaint regarding refund from Cleartrip

Cleartrip was refunded the amount for a cancelled ticket by jet airways, against their trip id 15120736074. I also received an automated response from cleartrip stating that the refund is processed and it should reflect in my credit card account within 4-5 working days. I received this email dated 8th may 2016.

This amount is still not credited to my account and i have been following up since then. I received response to a couple of my emails earlier stating that they will check with the concerned department and get back to me. I have been following up regularly on this and sent 6 reminders already but did not receive any reply from them.

Prem Kumar
Kothanur PO, Bengaluru 560077, Karnataka
Email: pxxxxxxb@eim.ae
86.98.107.199 / 15/06/2016 / 7:59 pm

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