I took a vehicle(Renault Duster) on rent from Driven.in for a 2 days family trip. According to the norms I returned the vehicle and they calculated the balance amount for refund from the security deposit that I paid before availing the service. I had taken the vehicle on 26th Dec 2015 for two days. They committed to refund me the balance amount within 10 days. But till now they have not returned the money yet. I have called them several times and every time they say they will refund it soon but as of now they have not done it. I want you to take strict action against them for harassing the customer like this. Despite so many calls from my end they never give any satisfactory answer or refund the amount. I request you to kindly take immediate action against them and help me get the refund plus the compensation as well for causing all agony, pain to me. They have refunded partially but still owe Rs. 5299 to me.

Swapnil Kar
Kondapur, Hyderabad-500084
Email: sxxxxxxxxxr@gmail.com / 07/04/2016 / 2:04 pm

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