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Complaint regarding refund from Ebay

Sir,I had ordered Samsung galaxy j2 from eBay in November 2015 but instead of that I received Samsung core 2 duos. I have returned that product as soon as possible. My claim Id is 1450693. My claim was approved on 26 December 2015 but since then 5 months have passed and I have not received my refund yet. Each time I call ebay, they tell me to wait for 10-15 working days. I waited for that timeline everytime but no progress at all from your side. I don’t know what to do now. On 19.5.16,I had talked to Vxxxxl cxxxxxy, he told me to wait for 5 working days. he told me that I will definitely get a call regarding my demand draft. After that,on 27.5.16, I had talked to Vxxxxy sxxxxh (service request number 1-75618542502), again I got the same reply that I have to wait for 5 working days and there was the same result as I have not got any call or mail. I talked to Vxxxy sxxxxxh yesterday (3.6.16)and again he told me to wait for 10-15 working days. I am fed up with this.Please give me a solution for this.

Abhishek kumar
Kankarbagh, Patna 800020, Bihar
Email: axxxxxxxxxxxy@gmail.com / 29/06/2016 / 1:28 pm

1 comment

    • Ebay India on 01/07/2016 at 4:44 pm

    Dear Abhishek,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.helpdesk@gmail.com

    Thanks & Regards,
    Team Ebay

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