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Complaint regarding refund from Elitify.com

I placed an order with order id 77246 with elitify.com on 15th April, 2016 and paid by card as they do not have the COD option..the estimated delivery time was 21 days…when i did not receive the product even by 21 may and did not get any update also i wrote a mail enquiring about the order status…after 4-5 days i teceived an email saying product is out of stock and they cannot deliver. i again sent an email enquiring about refund of payment when some person called Rxxxxl Bxxxxxj replied on 31 may saying the amount will be reverted back to my account in 7-10 working days. I did not receive any refund even till 15th june after which i have sent 2 emails to them about the refund but i have not yet received any reply and certainly no refund. they do not even have a customer care no where they can be contacted.

Asha lamba
Rohtak 124001, Haryana
Email: cxxxxxx3@gmail.com / 17/06/2016 / 12:48 pm

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