I placed an order (Order No. 72193) with the shopping website – Elitify.com on 4th Dec, 2015 for a gift set worth Rs. 8589 rupees to be delivered to a friend which never arrived.

They then sent me an email on 13th Jan stating they can’t procure the item and will give me either store credit or a refund, I opted for a refund and have been waiting since then.

They have stopped replying to my emails and their last email stated I will get my refund in 2 weeks time but its been 3 weeks now.

Please help, worried that my hard earned money has been stolen!

Nilofar M. Yusof
Teynampet, Chennai 600018, Tamil Nadu
Email: nxxxxxxxxxxxs@gmail.com / 18/02/2016 / 7:52 am

This article has 3 comments

  1. Dear Mr. Yusof,

    Greetings from Elitify!

    Thank you for confirming the receipt of the refund.

    Accept our earnest apologies for the inconvenience caused.

    Please feel free to get in touch for further assistance.

    Team Elitify

  2. I placed an order on elitify .com on july 30th for a product worth Rs.1009. The order number is 79856. Its been 3 months and i have not received my product. I have been sending mails and i am getting only automated mails . Please help me . I am worried about my money.

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