Complaint regarding refund from fashionandyou

I returned a bad quality product received from them ( and was assured of amount refund for the same. I was told that they raised a refund request my “order number- 200056761”.
Its been three months since am chasing them for the refund of my money . And every time i get the same response as below
“WE acknowledge your concern and apologize for the inconvenience cause due to the delay. However we are looking into the issue on high priority and your request is already under process”.

Its been more than 3 months now and still i get the same response from them . And now they have stopped replying to my emails and phone calls. Such pathetic customer service they provide. They have been fooling people around and cheating customers time and again .

I want them this complaint to be considered and taken seriously.

Tasneem Fathima
Bangalore 560032, Karnataka
Email: / 14/06/2016 / 3:29 pm

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