Complaint regarding refund from Flipkart

Hi Team I had cancelled the order of Redmi Note 4 before it was shipped paid via credit card on Flipkart and placed a fresh order again for Redmi Note 4 paid via Debit card .flipkart inspite of cancelling the order has sent two phones instead of one phone.I have been calling them for refund of my money of the cancelled product and pick up the phone they agree and not work on it .I have been following it since sep 22 and even posted on the social media page they say there are working but not no response. I want my money back .can some one help me in the recovery of Rs 11098.I had ordered during the big billion day

Jisha Joseph
Bangalore 560016, Karnataka

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