Complaint regarding Vox heater brought through Ebay.in:
NAINESH KAPADIA, Gangotri Soc, behind gandhi kutir, Gujarat (naineshkapadiaisavailable(at)gmail.com) purchased one Vox heater through Ebay.in. Upon receipt he found the appliance was of poor quality with broken parts inside. His complaints to Ebay went in vain and he posted his complaint with ICF on 26-01-2013. The matter was finally resolved by way of refund on or about 04-03-2013.
Ebay.in - 04.03.2013
Hidden charges by Makemytrip – USD 70.50 (approx INRS 3,650):
Sainath Akula, Parkcrest Cir, VA (Email: sainath.a(at)gmail.com) purchased travel tickets from http://www.makemytrip.com for self and family. After the transaction he noticed additional fee of $70.50 as Foreign Transactional fee in credit card statement which was never disclosed by the agent. He raised complaint and sent and email via MMT’s website but there was no response. Mr. Akula posted his complaint with ICF on 23-11-2012 and the ma…
Makemytrip.com - 27.11.2012
Refund from Expedia.com – Rs.9,925/-:
Ms. Namrata Arora of ASHWINI LAYOUT, BANGALORE, KARNATAKA (Email: namratagrover27(at)gmail.com) For cancellation of a US domestic flight booked at Expedia.co.in, the customer care personnel told that Ms. Arora would get the refund in 6-10 working days after deduction of INR 1000. However, she did not get the refund. She posted her complaint with ICF on 30-11-2012 and finally got her refund by 8-12-2012.
Complaint against mumbai-flower-shop.com for non-delivery – Rs.1,399/-:
Mr. Ajay Ojha of Kharadi, Maharastra ordered for bunch of flower worth Rs 1399 on 13th Feb through http://www.mumbai-flower-shop.com/. Although the amount is transfered but flower was never delivered. Mr. Ojha followed up with the site for last 2.5 months but the amount was still not credited to his account. He posted his complaint with ICF on 25-04-2013 and finally he got his refund by 29-04-2013.
mumbai-flower-shop.com - 29.04.2013Kharadi, Maharastra
Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Refund from Red Bus / Travel services for changing bus service:
Ajay Shunmugam of Chennai – 600096, Tamil Nadu had booked a bus ticket for travel from Chennai to Coimbatore on 14-03-2013, 10 PM. The ticket# TF4C26644335. The bus service# as indicated in the ticket was C21. but the Travels sent a bus with service# C11. When Mr Shunmugam checked with them, he was told that his bus would arrive shortly but even after an hour the bus did not come. Subsequently Mr. Shunmugam came to konw that t…
Redbus.in - 31.03.2013Chennai
Complaint regarding Shriram Transport debenture renewal:
Arnab Sengupta, Koramangala, Bangalore, Karnataka (Email: dream_arnab[at]yahoo.com) posted a complaint on 14-06-2013 against Shriram Transport’s representatives/agents with regard to renewing his mother’s debentures. Due to the irresponsible act and inefficiency of the agents there was a delay of two months in renewing the debentures. The complaint was taken up with Shriram Transport and was finally resolved on or about 20-06-2013.
Koramangala, Bangalore - 20.06.2013
Replacement by Micromax – Rs.9,000/- : Mr. Somanathan M of Tirunelveli, Tamilnadu purchased Micromax Canvas A120 on Sep-2014. He faced problems since December 2014 and submitted the device to the service centre many times. But the issues could not be resolved. He posted his complaint with ICF on 02-03-2015 and the matter was taken up with the company. After follow-ups, the customer got replacement device on or about 12-03-2015.
Somanathan M, Tirunelveli, Tamilnadu
Refund from Shopclues.com – Rs.518/-: Ms. Taniya Roy of Durgapur, West Bengal (misstaniyaroy[@]gmail.com) had ordered for a men’s wool blazer (order no: 21943503) from Shopclues.com on 5-Oct-2014. The product which was delivered was a different one and she requested for return and refund. Though the request was approved Shopclues did not take any step to pick-up the product and refund the money. Ms. Roy posted her complaint with ICF on 29-10-2014 and the matter was taken up with the portal and f…
Taniya Roy, Durgapur, West Bengal
Refund from Samsung for Samsung Grand 2 – Rs.21,000/-: Mr. Akash Doshi of Mumbai, Maharashtra (akashdoshi009[@]yahoo.in) had persistent complaints with his new Samsung Grand 2. He had made frequent visits and complaints to the service center but still the issue did not get resolved. He posted his complaint with ICF on 06-11-2014 and matter was taken up with Samsung. With our guidance and support Mr. Doshi finally got refund for the device by 05-12-2014.
Akash Doshi, Mumbai, Maharashtra