Complaint regarding refund from Freecharge

IRCTC refunded money to freecharge, but FC not refunding to me. Value: 650. I did a transaction for ticket PNR number 2507947028 using freecharge and paid ticket amount using freecharge. The ticket was automatically cancelled being in waiting list and the refund was sent to freecharge back for rs.650. The refund transaction I’d is 100001254610709. IRCTC clearly gives details of the refund. Freecharge gives me lame replies. Ticket was booked on 4 may and cancelled on 10 June..

Manoj Awate
Dighi 411015, Maharashtra

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