Complaint regarding refund from Goibibo

My problem is about hotel booking which I did online from Goibibo site. When I entered all the required hotel name with date I was give an amount to be paid which was far less than the amount which is deducted from my bank.( the amount shown in goibibo site was Rs. 1440 and amount deducted from my bank is approx Rs 4200). I have been chasing with them since 6 April 2016 till now they have not refunded the amount. Kindly look into this issue. They also failed to resolve my problem withing 24 hours of their given promised time.

I have attached herein all the mail correspondence with goibibo agents.

Samir Andrews
Vikhroli west, Mumbai 400079, Maharashtra
Email: / 12/04/2016 / 2:03 pm

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