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Complaint regarding refund from hotel

Refund of cancellation amount. Value: 7600. I have made the booking in sterling ooty resorts but due to some personal reasons I have cancelled it, it’s been 20 days they have not refunded the amount and I called them several times and only fake assurance is given.

Shivika Nath
I.p extension, New Delhi 110092
Email: dxxxxxxxx5@gmail.com

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