Complaint against Yatra.com for refund – Rs.2,428/-:
Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app…
Indrani Rao, Mumbai
Hospital Cash claim rejected by Royal Sundaram:
Mr. Ashish Saxena of Indore (Email: monikaakskwr(at)gmail.com) had taken Hospital cash Insurance from Royal Sundaram for him and his wife. His wife admited in hospital referred by the attending doctor. Royal sundaram rejected his Hospital Claim saying that their doctor panel thought that there was no need to admit in Hospital. Mr Ashish posted his complaint in ICF on 20-10-2009 and his claim was settled by Royal Sundaram promptly by 24-10-2009.…
Royal Sundaram - 24.10.2009
Refund from Snapdeal – Rs.613/-: Mr. Karan Kapoor of Mohali, Punjab ordered for one Orpat hand blender with Snapdeal. However, the product was not shipped and Snapdeal was not giving any proper answer. The customer posted his complaint with ICF on 19-01-2015 and the matter was taken up with Snapdeal. The customer got his money back on 23-01-2015.
Karan Kapoor, Mohali, Punjab
Complaint against Yatra.com’ for Cash Back offer – Rs.1980/-:
Mr. Sai Shankar of Hyderabad bought tickets through Yatra.com by credit card on 27.03.09 ( round trip Hyderabad to coimbatore). Cash back of Rs.1980/- was promised to be credited to his credit card account within 30 days from date of travel (10th &onward 13th Apr’09-return). Mr. Sai Shankar had followed up for more than 15 times on STD phone , but everytime he was told that there was a technical problem and that cash back refund …
Sai Shankar, Hyderabad
Complaint against Petsstore.in – Rs.1,740/-:
Ms. Reshma Naha, Kolkata (rainbowresh[at]yahoo.co.in) ordered for two dog toys with Petsstore.in on 18-03-2013. She received the products after two weeks but wrong items were delivered in a poorly packed condition. The store refused to either replace the product nor refund the money. She posted her complaint with ICF and the matter was taken up with Petsstore. She finally got refund on or about 02-05-2013.
petsstore.in - 02-05-2013Kolkata
Refund from Snapdeal – Rs. 849/-: Mr. Sandeep Gupta, Ballia, UP had purchased USB power bank from Snapdeal for Rs. 849.00 but it turned out to be defective. This order was returned back to Snapdeal on 10 Jan 2017 but there was no refund of money was done from Snapdeal side. Mr. Gupta posted his complaint at ICF on 01-02-2017 and got his refund by 03-02-2017.
Sandeep Gupta, Ballia, UP
Refund from Big Bazaar – Rs.16,089/-: Mr. Suresh Vishwanathan of Mumbai had purchased some goods from Big Bazaar, Nashik Road for an amount of Rs.16089/-. After purchase, his debit card was used to make the payment. At first instance POS machine did not respond and the card was used on another and the payment was made. However, Mr. Suresh was shocked to find that his account was debited twice for the same amount. He contacted Big Bazaar and SBI but he did not get his money back even after many…
Suresh Vishwanathan, Mumbai
Non-delivery by Fitnessworld.in – Rs.6499/-: Mr. Sayantan Das of Howrah – 711101, West Bengal (sayantan_sou[@]yahoo.co.in) placed an order of Lifeline Manual Treadmill Basic Model from fitnessworld.in on 10/11/2014. The product was not shipped even after 10 days though the Fitnessworld gave false way bill numbers. Mr. Das posted his complaint with ICF on 25-11-2014 and the matter was taken up with the company. The customer got the product on 06-12-2014.
Sayantan Das, Howrah, West Bengal
Complaint regarding UPS purchased through Ebay – Rs.1,186.55
Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther…
Ebay.in - 09.04.2013
Refund from PayTM – Rs.14,995/- : Javed Akhtar of Kota 324005, Rajasthan had ordered “Casio G-Shock GG-1000-1A3DR(G662) Analog digital watch for men” from paytm on 01-11-2017. Order was of worth 14995. However, he received a different watch on November 3. He raised return request on same day but there was no reply from Paytm for long time. After many days suddenly Paytm replied that the return request is rejected. Mr. Akhtar posted his complaint with ICF 07-12-2017 and the matter was taken up w…
Javed Akhtar, Kota, Rajasthan