Complaint regarding refund from ICICI prudential

I had purchased a child insurance policy from icici Prudential in December. I had submitted all do uments online. Despite that I kept getting reminders on document submission. When I called to. Customer care they said some documents not received, I asked them to specify which docs required. I don’t get any proper Info about that. My policy was cancelled by icici as docs were not complete n I got a mail saying the refund is processed. I followed up multiple times that I have not received the refund n gave my bank statement also as a proof. Despite all my follow ups I’m still waiting for refund of 8000 rs. Pls help me get my money back. I’m tired.

Hemalatha Pkumar
Hebbal, Bangalore North 560032, Karnataka
Email: / 10/04/2016 / 1:44 pm

1 comment for “Complaint regarding refund from ICICI prudential

  1. ICICI Prudential Life Insurance
    13/04/2016 at 6:34 pm

    Dear Ms. Hemalatha,

    Apologies for the inconvenience caused. Please visit our Facebook page and message us your contact number and policy details. We will have one of our officials assist you with your concern.


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