I made a payment of Rs.711/- for one year subscription to Readers Digest to the publishers, India Today Group in April, 2016. All that I received from them was 3 old issues of the magazine in July, 2016. Since July, 2016 I have been requesting them to cancel my subscription and refund the subscription amount. After sending continuous reminders they send me a cheque of Rs.237/- in the month of December, 2016. Since then I have been asking them how they have deducted the amount of Rs.474/- from my total subscription amount of Rs.711/- and have sent them 8 reminders and till now they are keep silent about it. Whenever I send a reminder I get the template reply: “we will get back to you within next 2 to 3 working days”. But nothing happens beyond that. My subscription No. is RD16002468250.
INDORE 452008, Madhya Pradesh