I booked a ac bus ticket from mandsaur to ujjain online from Redbus website .I got the ticket of bus of kalpana travel agency but when reach the boarding the the bus is non ac and when we request for refund for ac facility they refuse to do so.They gave tha excuse that AC is not working and also not refunded the money.And in the bus there are small kids and other passenger getting so many difficulty in summer.So please take some action against travel agency so that they refund our money

Arush Sharma
veer nagar, Ujjain 456001, Madhya Pradesh
Email: axxxxxxxx5@gmail.com / 21/04/2016 / 5:35 pm

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