Complaint regarding refund from Lenskart

I had ordered a spectacles on lenskart online shop on 20-10-2015 by paying Rs 3127-50 by net banking through my savingsbank account at State Bank of Mysore Siddaganga Extension Branch Tumkur. the order no is 1203784192 My account was debited on 20-10-2015 itself. Due to technical reasons I cancelled the order by 2-11-2015 and the order for cancellation has been accepted by Lenskart and the ticket no is 987777. Even after many calls to their call center they are not interested to pay the money back to my account. I have talked to customer care centre No 9999899998 on 9th, 13th, and 14th of Nov.2015 but to no avail. Please take this complaint against Lenskart.

Subbakrishna y k
Near abhyanjaneya swamy temple, melekote, Tumkur 572105, Karnataka
Email: krishna.yks] / 17/11/2015 / 12:04 pm

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