Complaint regarding refund from Paytm against return of product

I had ordered around 5 shirts from platinium league brand from Paytm for which i had received 50% cashback. total value was 599 i have received 300 remaining is 299. also i have received this order in single package only there wasnt separate packageing. Now out of 5 i had made return request for 2 items as i had received in single ordered so i kept in a single package itself. also note i all tshirt had same order id…so when courier person came i had asked him that shall i pack in 2 different package or i will keep i single package he said keep 1 only but he had 2 different tracking no. so he gave me just 1 tracking no. now company (Paytm) says as u have retruned 1 item so we will refund for just 1 item but this is fraud case as you guys should mention do pack in 2 different order or else you should provide customer with different packageing. now its matter of just 299 rs so i require this refund of 299 as i dont have tshirt too. why should i bear loss for such hopeless and ridiculous site so help me against this fraud company to get my 299 refund. also i had mailed this issue atleast 15 times but dint responed few times and few times gave me bullshit answers here are my details
Paytm website
1.Order id 999306207
2.Platinium league blue and white cotton t shirt.
3.Amount 299 rs
4. courier partner E-com
5. Awb no for total 2 items that were returned 500565385

Nikhil Rohida
88, shivaji park, kolhapur, kolhapur 416001, Maharashtra
Email: / 02/07/2015 / 1:04 am

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