Complaint regarding refund from Pepperfry

I have ordered item (Cipla Plast Mini Oyster Steel Cloth Drying Stand) with the order number 302594173. I have initiated the refund on this product on 31-Oct-2016 and got a message that they will contact me regarding this which was never happened and no updates were shown in the site. Today (11/17/2016) after waiting for long enough, I have tried to reach the team and they are saying they tried to reach me but I was not able to reach and the refund was cancelled. Truth is NO single call or message I have received from them and no information has been passed to me.

Not sure how to resolve this kind of unethical behavior of the Pepperfry policies. Please take severe action to stop their business.

Jyothi K
Kondapur, Hyderabad 500084, Telangana
Email: jxxxxxxxxxxxxa@gmail.com
203.91.215.170 / 17/11/2016 / 6:32 pm

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