Complaint regarding refund from

On 15th of August 2015, I made an online purchase for Rupees: 1287.00 from (Item : ‘Hot Pink Georgette Casual Saree, Item Code : 17578).

After confirming the purchase, days later (9th September 2015), I was informed through e-mail that the item cannot be delivered as the item is now out-of stock. On demanding a refund, their customer care division has been making a fool of me by saying ‘we will refund you in a week’ at least a dozen times. I have attached a screenshot of their replies from my inbox.

When I complained on their facebook page through a friend of mine, they simply blocked us rather than resolving the issue.

I simply want my refund, but also make sure that this online fraud of a company will not make a fool of anyone else like they did with us.

Anju A. J.
Thazathangady P. O. , Kottayam, Kottayam 686005, Kerala
Email: jasminerose31] / 15/12/2015 / 2:20 am

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