I have ordered a VR headset in Screenguards.co.in through online on 30th June and it got delivered to me on 12th July . I used it for 30 mins and found not good. So i raised a return request and they sent an email to me to return the product to their address. I sent the product through DTDC courier on 28th July and it was successfully delivered to their address on 30th July itself. But the refund process was not started at all. I sent so many emails to them regarding this but i dint get any response. Their customer care is also not picking the calls. Below are the product details
Product: VR headset
Cost : 1999
Order id : 1100170118
They are trying to cheat me. Please help me in getting my money back.
Mohamed Aadhil Dinakaran
Kelambakkam, Chennai- 603103, Tamil Nadu
22.214.171.124 / 10/08/2016 / 11:08 pm