Complaint regarding refund from

I have ordered a VR headset in through online on 30th June and it got delivered to me on 12th July . I used it for 30 mins and found not good. So i raised a return request and they sent an email to me to return the product to their address. I sent the product through DTDC courier on 28th July and it was successfully delivered to their address on 30th July itself. But the refund process was not started at all. I sent so many emails to them regarding this but i dint get any response. Their customer care is also not picking the calls. Below are the product details

Product: VR headset
Cost : 1999
Order id : 1100170118

They are trying to cheat me. Please help me in getting my money back.

Mohamed Aadhil Dinakaran
Kelambakkam, Chennai- 603103, Tamil Nadu
Email: / 10/08/2016 / 11:08 pm

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