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Complaint regarding refund from Shopclues

I have bought a mobile phone through protal shopclues, and the mobile name is lenovo k3 bought on 20.02.2016, order number :85446935, i face heavy issues with it so ireturned this product at 01.03.2016 return number 2649436, still i did not get my refund,, daily i asked to shopclues via mail, they replied please wait 24 hours are 48 hours .. but now ore 24 and 48 hours crossed so plese help me i need my money .. i dont have other money .. and mobile.. i wont not sleep at night daily i felt a lot .. they are cheat me plses help me

Ameerul Hasan
Salem 636302, Tamil Nadu
Email: axxxxxxxxm@gmail.com / 20/03/2016 / 12:24 am

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