Complaint regarding refund from Shopclues

I ordered Lg g3 gold verizon unlocked version from shopclues on 14 of april with order id 90097888 the order was cancelled in a week after the order was placed, they started the refunding process on 21 of April and now its almost 3 months and I didn’t get money back, I called 40-50 times to shopclues concerning this, every time they replied the refund is processed from our side kindly visit your bank. i also went bank to ask about this, they said there is no trace of refund. now i dont know what to do kindly help me indian government.. i beg you 14750 its not a small amount at all.

Paul Subeesh
Rajkot-360006, Gujarat
Email: / 22/06/2016 / 8:00 pm

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