I planned to gift a phone to my dad and after placing the order (Ordere ID 11058966752) he refused, so i had to cancel it the same day. I was wrong to have faith in Snapdeal and hence i had payed them by using my Credit card. The moment i canceled the ordered, i got test message saying refund has been initiated and bla bla. Its been two months and i have not seen a refund transaction in my Credt card. More over, i am paying my Credit card with the EMI price of the order along with intrest and charge as calculated by bank policy.

I cross checked with my bank to found no refund transaction has been credited to my credit card. I wrote to snapdeal many a times but nothing except auto generated mails in reply.

Should i wait till the completion of my last installment that is due next month before i knock the consumer court so that i can claim all the refund as a whole and compensation for mental trauma?

Which court in Mumbai will be best to file my petition and complaint?

Pratyush Srichandan
Mumbai 400708, Maharashtra
Email: lxxxxxxxxxxxxxxh@gmail.com
74.112.164.130 / 25/02/2016 / 6:37 am



This article has 2 comments

  1. Dear pratyush_sr,

    Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

    Regards,
    Team Snapdeal

  2. Dear Pratyush,

    We wish to inform you that refund has been initiated from our end.

    Regards,
    Team Snapdeal

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