Refund from Expedia.com – Rs.9,925/-:
Ms. Namrata Arora of ASHWINI LAYOUT, BANGALORE, KARNATAKA (Email: namratagrover27(at)gmail.com) For cancellation of a US domestic flight booked at Expedia.co.in, the customer care personnel told that Ms. Arora would get the refund in 6-10 working days after deduction of INR 1000. However, she did not get the refund. She posted her complaint with ICF on 30-11-2012 and finally got her refund by 8-12-2012.
Refund from Quikr – Rs.3,000 – Ms Vaishali Yadav, Katra, Banda, UP paid Rs 3000 to Quikr for premium ads service to get buyers at maximum price all over the world. But after the payment there was response from Quikr. Neither they were receiving calls nor responding to emails. Ms. Yadav posted her complaint at ICF on 27-05-2017 and the matter was taken up with Quikr. After various follow-up emails, Ms. Yadav finally got her refund by 28-06-2017.
Katra, Banda, UP
Complaint against Reliance General Insurance / Medi Assist India TPA – Rs.32,643/-:
Prashant Moda of Delhi (Email: modapkbl(at)rediffmail.com), had submitted his mediclaim bill with Medi Assist India, TPA of Reliance General Insurance in June 2009. The claim was not settled till January 2010 when he posted the complaint with ICF and ICF took up the complaint with Reliance/Mediassist. His claim was finally settled on 13-05-2010 for Rs.32.643.
Reliance General Insurance - 13.05.2010
Refund from Paytm: Mr. Shekhar Pomendkar, Ghatkopar west, Mumbai 400086, Maharashtra [shaky1029[at]yahoo.co.in] ordered Ambrane p-1000 portable charger powerbank on 3rd july 2014. He did not receive the item even after a week. The courier service kept on saying it will get delivered but after 2 weeks they said the shipment has been lost from their side n said to contact paytm. There was no response from Paytm to the customer’s emails. He therefore asked for the refund but there is no response. M…
Mr. Shekhar Pomendkar, Mumbai, Maharashtra
Complaint against Big Bazaar – Product not available against order:
Mr. Arjun Ankathil (Email: ankathil.arjun(at)gmail.com) of Pune, Maharastra purchased a Whirlpool Splash washing machine from Big Bazaar Chinchwad on 11 June 2010. As the product was not available at that time, he placed an order for it and was promised a delivery for it within 10 days. On 23rd June 2010 Mr. Arjun was informed that the product cannot be delivered and he has to select some other product. His request to refund…
Big Bazar - 30.06.2012
Refund from Snapdeal – Rs.4700/- : Mr. Abey K Baby of Kottayam 686605, Kerala purchased an Aquagrand water purifier from Snapdeal in September 2016. After delivery, Snapdeal said they will not arrange installation in Kerala. The vendor said that they will not service Kerala. When the customer raised the issue, he was asked to send the product back to Snapdeal. The customer sent back the product by incurring courier charges but did not receive refund from Snadeal. He posted his complaint with I…
Abe K Baby, Kottayam, Kerala
Refund from Rediff.com shopping portal: Rs. 499/- :
Avinash Singh, Katwaria Sarai, New Delhi, Email: avinash.27cool(at)gmail.com ordered an electronic equipment (Rechargeable Hair Beard Trimmer) on 20-02-12013 from Rediff Shopping. The product turned out to be defective and not matching with the product in outer cover pack. He was asked by Rediff to return the product to the seller produce Courier Receipt of delivery. He was in continuous touch with Rediff to resolve the issue but Rediff too…
Rediff.com Shopping - 26.03.2013
Refund from Travelchacha – Rs.1,41,130/– – Mrs. Rama Priya Prakash Rao, Hyderabad had paid money to Travelchacha on 03-05-2014 for Singapore package. Just before 3 days, the customer was shocked to know that no bookings were done and the company assured full refund. However, the refund was not forthcoming and the customer was given a future date everytime. The customer posted her complaint with ICF on 05-12-2014 and the matter was referred to Travelchacha. Travelchacha was not forthcoming in re…
Mrs. Rama Priya Prakash Rao, Hyderabad
MakeMyTrip makes short-payment of refund amount – Rs.2,064/-
Mr. Girish Kumar Khare of Kanpur had posted a complaint with us on 07-07-2009 with regard to the short-payment received from MakeMyTrip towards cancellation of Tatkal Waiting List ticket for Kanpur to New Delhi route. The Forum took up the matter with MakeMyTrip and could successfully obtain the full refund for Mr. Khare.
Makemytrip - 07.07.2009
Short refund from Makemytrip.com – Rs.18,370/- :
Mohammad Azam of Bareilly, Uttar Pradesh (Email: sahibeazam[at]gmail.com booked two return tickets on makemytrip.com few months ago by paying Rs.33,786. Subsequently, due to some personal issues he cancelled the booking. MMT informed that they he would get a refund of Rs.25,786 after deductions. However he got only Rs.7,016/-. He posted his complaint on 27-05-2013 and got the balance money on or about 06-06-2013.
Bareilly, Uttar Pradesh - 06.06.2013