Complaint regarding refund from Snapdeal

I have purchased 2 items from Snapdeal.
1. Order date, 7 Apr 2016, Amount 13817, Item Coirfit mattress.
2. Order Date, 17 Apr 2016, Amount 13278, Item Coirfit Mattress.

For both order Id, I have received damage item initially and I placed a replacement order. Due to size issues in replacement orders, I have cancelled orders. Snapdeal has started refund procedure but due to some technical issues, transaction is failed. I am daily taking fiollow up with snapdeal, they only replied that we are working on your request. They are not exactly stating issues neither make refund to my orders. I have provided all bank statement to them. There is almost 3 months from my first order and still I have not received my due payment.

Please do needful.

Chetan Patel
Hirawadi, Ahmedabad 382350, Gujarat
Email: / 06/07/2016 / 4:43 pm

3 comments for “Complaint regarding refund from Snapdeal

  1. Snapdeal
    09/07/2016 at 10:40 am

    Dear chetan_pa,

    Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on so that we may assist you in a better way.

    Team Snapdeal

  2. Chetan Patel
    09/07/2016 at 12:49 pm

    I have already raised a complaint and mark multiple times. Request you to check your inbox and find mail received from for breif description.

  3. Snapdeal
    11/07/2016 at 11:02 am

    Dear chetan_pa,

    Thanks for intimation. Please be assured that we are working on your problem and will get in touch with you soon.

    Team Snapdeal

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