Complaint regarding refund from Snapdeal

For your kind information here I share my experience with snapdeal. On 21/10/2015 I purchased one sony mobile with order number 9394379561, due to some problem I cancelled the order. Payment was made by using Axis bank newly launched LIME App in which your site options are available the amount 17370 was debited from my lime app wallet and after that I call approx hundred times tothier helpline and they respond very rudely no satisfaction. And after few days they initiated the amount and they mailed refund done. But still payment not available in my account or lime wallet. And no number is given to me by which I can track my order. So please respectfully you are requested to take prior action on it.

Sarvendra Kumar
Greater noida 201306, Uttar Pradesh
Email: ojhasarvendra] / 05/11/2015 / 6:27 pm

3 comments for “Complaint regarding refund from Snapdeal

  1. Snapdeal
    09/11/2015 at 4:18 pm

    Sorry for inconvenience . This is informed you that your concern has been noted and our team is working on it.For any further clarification Please contact us at and please mention Order ID in the subject line of mail.

    Thank you for your cooperation.
    Online Snapdeal Team

  2. Shaikh Ali
    16/11/2015 at 3:30 pm

    I have my lime wallet account through which I initiated two orders of Rs 790 each for a Snapdeal item. One of the transaction came as failed. The other one though successful, was cancelled by me. Both happened on 17/10/15. For close to one month I have been struggling to get back the credit with Lime Team but to no avail. Kindly arrange to help out as Snapdeal has given requisite detail of transfer of refund.

    Shaikh Ali

  3. Snapdeal
    23/11/2015 at 3:39 pm

    Dear Shaikh Ali

    We apologizefor the inconvenience . We care about your grievance and your complaint has been noted and currently being worked upon by our team . We would like to know more about your problem and its details . Please share Order ID, complaint no. , contact deatils with us at Kindly mention Order ID in the subject line of mail .

    Thank you for your cooperation
    Online Snapdeal Team

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