Complaint regarding refund from Snapdeal

I ordered a product (Order ID:8443298154 Abstract Black Cotton Blend Suit) on Tuesday 15Sep2015 from Snapdeal. Due to some quality issues i decided to return the order and the return was completed at 2:02 AM Sunday 27Sep2015 as per Snapdeal website (screenshot attached), and i was assured that the money will be refunded to me in 4-7 business days. A month and a half has passed and i haven’t got the refund yet. I called to the Customer support of Snapdeal around 13 times and no one was able to help me. They asked me to use the link http://www.snapdeal.com/help to file my complaint to which i did but still no resolution. Please help me get my money back. Thanks.

Himanshu Swarnkar
Aquamarine-A, NIT Trichy, Tiruchirapalli 620015, Tamil Nadu
Email: himanshu2007s]@gmail.com
14.139.162.2 / 09/11/2015 / 1:21 pm

3 comments for “Complaint regarding refund from Snapdeal

  1. shivani vashist
    10/11/2015 at 9:49 am

    my complaint( Order no-8306760098 of SNAPDEAL pink Kurta) against snapdeal Is also of the same nature. I returned my product and from Sept I have not got my refund back instead of repeated request and assurance from Snapdeal team to expedite the process.I wonder this is money making business for snapdeal and no concrete. step from there side so far.

  2. Snapdeal
    13/11/2015 at 1:20 pm

    Dear HIMANSHU_SW,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.

    Thank You for your cooperation.
    Regards,
    Snapdeal Online Team

  3. Snapdeal
    13/11/2015 at 1:23 pm

    Dear shivani vashist,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.

    Thank You for your cooperation.
    Regards,
    Snapdeal Online Team

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