Complaint regarding refund from Snapdeal

This is with reference to an online purchase which I have made from Snapdeal. As per snapdeal respresentative’s advise inorder to cancel the product which was already in transit, the product was not accepted from the courier party by me. Since November I’am chasing with snadeal for the refund, however they are giving lame excuses saying that they are working with the vendor on this. Also I’am just loosing my currency calling them and when they place on hold for more than one hour. I’am really frustrated with their customer service. So I kindly request you to take the right action against them and help me in getting my cash back.

Deepa P A
Kochi 682030, Kerala
Email: / 03/02/2016 / 7:20 pm

2 comments for “Complaint regarding refund from Snapdeal

  1. Snapdeal
    11/02/2016 at 1:35 pm

    Dear deepa_pa,

    Thanks for reaching out to us.We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order id, complaint no. and contact details with us at,mentioning your order id in the subject line of the mail.

    Thank you for cooperating.

    Snapdeal Team

  2. Snapdeal
    18/02/2016 at 12:42 pm

    Dear deepa_pa,

    Hope you are doing good.

    Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on

    Team Snapdeal

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