Mediclaim complaint against Oriental Insurance / Raksha TPA – Rs.2,00,000/-:
Mr. Manoj Agrawal of Powai, Maharashtra (agrawalmanoj(at)hotmail.com) submitted a medical reimbursement claim for Vascular surgery (jugular vein) under policy with Oriental Insurance Co. LTD. Mumbai and their (TPA) Raksha TPA pvt.ltd on 5th March 2010. He had also submitted all the documents required by the TPA. However, the TPA was delaying the settlement and there was no communication from them. Mr. Manoj submitte…
Oriental Insurance - 05.07.2012
Refund from Indiatimes Shopping – Rs.5,999/-:
Mr. Sunil Kumar, near bala chowk. mohan garden 110059, Delhi (Email: lokesh2347(at)gmail.com) purchased TCL mini laptop(after reading the misleading ad in the times of india), order no -3001076490, for 5999 + 299 (shipping charges.) the product was of substandard quality, and it stopped working after very short time. He emailed to Indiatimes Shopping and registered a case for replacement. After telephonic conversation with Aramex (courier partner…
Kotak Mahindra Bank changes a/c type without information – deduct charges from account:
Mr. Atul Jain of Indore had posted a complaint on 03-09-2009 in the Forum with regard to Kotak Mahindra Bank changing his account type and debiting his account for non-maintenance of average quarterly balance. ICF took up the matter with Kotak Mahindra and the matter was finally resolved. Kotak Mahindra confirmed refunding the debited amount.
Atul Jain, Indore
Refund from Citrus Checkinns – Rs.20,000/-:
Mr. Vineet Mampilly of Navsari, Gujarat (Email: vineet.tm[at]gmail.com) paid on 15-04-2013 a sum of Rs.20,000/- on the basis of the vacation packages offered by the representatives of Citrus Checkinns. However, later he found that the offers were not valid and Citrus Checkinns failed to honor them. Mr. Vineet Mampilly requeted for refund of his payment. As the refund was delayed he posted a complaint with ICF on 18-05-2013 and after pursuing the com…
Navsari, Gujarat - 24.05.2013
Refund from Naaptol – Rs.4,373/- :
Abhishek Pandey of ChanndaNagar, Andhra Pradesh (Email: itsmeabhishekpandey[at]gmail.com) had placed an order with Naaptol on 28-04-2013 for Ultimate Sofa cum bed. The product delivered to him was defective and upon a complaint from Mr. Pandey Naaptol replaced the product with another piece. However, the replacement product was also defective. As a consequence, Mr. Pandey sought refund but Naaptol refused the same. He posted his complaint with ICF on 10-06-…
ChanndaNagar, Andhra Pradesh - 20.06.2013
Replacement by Micromax – Rs.9,000/- : Mr. Somanathan M of Tirunelveli, Tamilnadu purchased Micromax Canvas A120 on Sep-2014. He faced problems since December 2014 and submitted the device to the service centre many times. But the issues could not be resolved. He posted his complaint with ICF on 02-03-2015 and the matter was taken up with the company. After follow-ups, the customer got replacement device on or about 12-03-2015.
Somanathan M, Tirunelveli, Tamilnadu
Refund from Shopclues.com – Rs.848/-: Mrs. Sabahat Sisodia of Dwarka, New Delhi (sabahatsisodia[@]gmail.com) ordered a Blue Tooth headset on 23rd October with shopclues.com but the product was not delivered even after three weeks. She posted her complaint with ICF on 14-11-2014 and the matter was taken up with the portal. Customer got refund by 09-12-2014.
Mrs. Sabahat Sisodia, Dwarka, New Delhi
Non-delivery of Ostore24 – Rs.1000/-:
Ms. S Shamna of Trivandrum, Kerala (Email: shamna.s[at]nestgroup.net) had Ordered L’Oreal Force Vector Shampoo (1500ml) from Ostore24 online shopping site for Rs.1000 through Internet Banking(SBI), Order ID is 1336. But she did not receive the product even after 15 days. She had sent many mails their support team but got no response. She posted her complaint with ICF on 14-08-2013 and finally got her product by 02-09-2013.
Trivandrum, Kerala - 02-09-2013
Refund from Go Ibibo – Rs.7,493/-: Mr. Mohammed Sanjeliwala of Anand, Gujarat 388001 have booked online Air ticket from Go Ibibo Website. When he booked the ticket they showed that if cancelled only Return Ticket will be refundable. However, when the customer expressed his intention to cancel the ticket he was told he would not get any refund. Mr. Sanjeliwala posted his complaint with ICF on 23-08-2016 and the matter was taken up with Go Ibibo. After follow-ups, the customer got the mutually …
Mohammed Sanjeliwala, Anand, Gujarat
Refund of booking amount from Hyundai showroom – Rs.50,000/:
Mr. Vishal Guptal of Powai, Mumbai (vishal.vgupt(at)gmail.com) had paid an advance of Rs.50,000/- to A1 Hyundai dealer at Andheri (E), Mumbai against Hyundai i10 Asta 1.2 WS GLS AT on 04-07-2010. However, even after waiting for 32 days for the delivery, A1 Hyundai failed to get an allotment of the vehicle from Hyundai and kept were making false promises. Mr. Gupta cancelled his booking on 06-08-2010 and asked the refund of booking …
Hyundai Showroom - 22.08.2010